Introduction
Jet999 is one of Bangladesh's most trusted online gaming platforms. We believe that trust and transparency are the foundation of a great gaming experience, which is why our Privacy Policy is a core part of how we operate. In this policy, we explain in detail what information we collect, why we collect it, how it is stored, and when it is used.
By registering on Jet999, you are considered to have agreed to this Privacy Policy. Please read it carefully. If you have any questions, feel free to reach out to our support team.
What Information We Collect
Under the Jet999 Privacy Policy, we only collect information that is necessary to provide you with the best service. This information is gathered in two main ways — data you provide directly, and data collected automatically.
Directly Provided Information
- Full Name & Date of Birth (for age verification)
- Email Address & Mobile Number
- Bank account or mobile banking details (for transactions)
- National ID or Passport Number (for KYC verification)
- Address & Country Information
Automatically Collected Information
- IP Address & Device Information
- Browser type and version
- Page Visits & Click Activity (via Cookies)
- Login time and session information
- Gaming Activity & Betting History
Important: Jet999 never stores your password or full payment card number. All sensitive financial information is kept in encrypted form.
Purpose of Data Use
There are clear and lawful reasons behind every use of your information on Jet999. We never use your data for unnecessary purposes. The main purposes are listed below:
- Account Management: For registration, login, and account verification.
- Financial Transactions: For processing deposits, withdrawals, and bonus payouts.
- Customer Support: To resolve issues and provide support.
- Security Assurance: To prevent fraud and unlawful activities.
- Legal Obligations: To comply with regulatory authority requirements.
- Service Improvement: To improve your overall experience on the Jet999 platform.
Data Retention Duration
How long your information is retained on Jet999 depends on the type of data and applicable legal requirements. In general, certain information — particularly financial transaction records and KYC documents — may be kept for up to 5 years after account closure, after which it is securely deleted.
Cookie Policy
The Jet999 website uses cookies to make your browsing experience smoother and more personalized. Cookies are small data files stored in your browser that help us understand how you use Jet999 and which games or features you enjoy most.
You can disable cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain Jet999 features.
Sharing Information with Third Parties
A core principle of the Jet999 Privacy Policy is that we never sell your information to third parties for advertising or commercial purposes. However, data may be shared in certain specific circumstances:
- Payment Processor: With trusted payment gateway services to process transactions.
- Law Enforcement: As required by court order or government directive.
- Cybersecurity Partner: To prevent fraud and hacking.
All third-party partners of Jet999 are bound by our strict confidentiality agreements and may only use your information for specified purposes.
Your Rights
You have full control over your data on Jet999. You may exercise any of the following rights at any time:
- Right to Access: The right to request a copy of the information we hold about you.
- Right to Rectification: Right to update incorrect or outdated information.
- Right to Erasure: The right to request deletion of your data under certain conditions.
- Right to Restrict Processing: The right to restrict certain uses of your data.
- Right to Portability: The right to receive your data in a machine-readable format.
Minor Protection
Jet999 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors. If we are informed that an underage individual has registered, we will immediately close the account and delete all associated data.
Policy Changes
Jet999 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will post a notice on the website and notify you via your registered email. The "Last Updated" date at the top of the policy will always reflect the latest revision.